Reference
Glossary
Last reviewed · Educational use only
94 of 94 terms
- Accumulator
- The running total a plan keeps of a member's payments toward the deductible and out-of-pocket maximum.
- Actuarial value
- The average share of covered costs a plan pays for a standard population. The basis for Marketplace metal tiers.
- Adjudication
- The payer's process of deciding whether and how much to pay on a claim.
- Advance Beneficiary Notice (ABN)
- Medicare form CMS-R-131 given before a service Medicare may deny, making the patient liable if it does.
- Aggregate deductible
- A family deductible with no individual amount: the whole family amount must be met before coinsurance starts for anyone.
- Allowed amount
- The maximum a plan recognizes for a covered service; the basis for cost-sharing. Also negotiated rate or eligible expense.
- Ancillary services
- Under the No Surprises Act: anesthesia, pathology, radiology, labs, neonatology, assistant surgeons, hospitalists and intensivists, which cannot use notice and consent.
- Appeal
- A request for the plan to reconsider a denial. Internal first, then external review or the next level.
- Assignment of benefits
- The patient's authorization for the plan to pay the provider directly.
- Balance billing
- Billing a patient for the difference between the charge and the plan's allowed amount. Barred for in-network providers and in No Surprises Act situations.
- Benefit period
- For Medicare Part A, a stretch starting with an inpatient admission and ending after 60 days without inpatient or skilled nursing care. The Part A deductible applies per benefit period.
- Billed charge
- The provider's full price before any discount.
- Birthday rule
- Coordination rule: for dependent children, the plan of the parent with the earlier birthday in the calendar year is primary.
- Bundling
- Including payment for one service in another's allowance (see NCCI).
- Capitation
- A fixed payment per member per month to a provider, regardless of services used. Common for HMO primary care.
- CAQH ProView
- Online credentialing profile most commercial plans use to verify providers.
- CARC
- Claim adjustment reason code: the standard reason for each adjustment on a remittance.
- Catastrophic plan
- A Marketplace plan for people under 30 or with a hardship exemption, with a very high deductible.
- Clean claim
- A claim with no defects or missing information that can be processed without extra development. Prompt-pay laws use this term.
- Clearinghouse
- A company that checks and routes electronic claims and responses between providers and payers.
- CMS-1500
- The standard paper claim form for professional services; the electronic version is the 837P.
- COBRA
- Federal right to continue employer group coverage after losing eligibility, at up to 102% of the full premium.
- Coinsurance
- The member's percentage share of the allowed amount after the deductible.
- Coordination of benefits (COB)
- Rules for deciding which plan pays first when a person has more than one plan.
- Copay
- A fixed dollar amount for a service, such as $30 for an office visit.
- Corrected claim
- A replacement (frequency code 7) or void (8) of a previously processed claim.
- Cost-sharing reductions (CSR)
- Extra savings on Marketplace silver plans that lower deductibles and copays for eligible incomes.
- CPT
- Current Procedural Terminology: AMA codes for medical procedures and services (HCPCS Level I).
- Credentialing
- Verifying a clinician's qualifications before a plan contracts with them.
- Deductible
- The amount a member pays for covered services each plan year before coinsurance begins.
- Dependent
- A spouse or child covered under the subscriber's plan.
- DME
- Durable medical equipment: reusable equipment ordered for home use, such as CPAP machines or oral appliances for sleep apnea.
- Embedded deductible
- A family deductible with individual deductibles inside it, so each person's coinsurance can start before the family total is met.
- EOB
- Explanation of Benefits: the plan's statement to the member about a processed claim. Not a bill.
- EPO
- Exclusive Provider Organization: in-network only (except emergencies), usually no referrals.
- ERA
- Electronic remittance advice (X12 835): the provider's version of the EOB.
- ERISA
- Employee Retirement Income Security Act: federal law governing most employer health plans, especially self-funded ones.
- Essential health benefits
- Ten categories ACA individual and small-group plans must cover, including hospitalization, maternity and prescription drugs.
- Exclusion
- A service the plan does not cover at all.
- External review
- Review of a denial by an independent organization outside the plan, after internal appeals.
- Fee schedule
- A list of the amounts a payer pays for each code.
- Formulary
- The plan's list of covered drugs, usually by tier.
- FSA
- Flexible spending account: employer plan account for pre-tax medical expenses, mostly use-it-or-lose-it.
- Gap exception
- Approval to see an out-of-network provider at in-network cost-sharing because no adequate in-network provider is available. Also network adequacy exception.
- Good Faith Estimate
- A required estimate of expected charges for uninsured or self-pay patients before scheduled care.
- Grandfathered plan
- A plan in place since March 23, 2010 without major changes, exempt from some ACA rules.
- HCPCS Level II
- Codes for supplies, equipment, drugs and services not in CPT.
- HDHP
- High-deductible health plan; when it meets IRS limits, members can contribute to an HSA.
- HMO
- Health Maintenance Organization: in-network only, primary care provider and referrals required.
- HRA
- Health reimbursement arrangement: employer-funded account that reimburses medical costs.
- HSA
- Health savings account: member-owned, tax-advantaged account paired with an HSA-qualified plan.
- ICD-10-CM
- Diagnosis codes used on US claims.
- IDR
- Independent dispute resolution: federal arbitration between plans and out-of-network providers under the No Surprises Act.
- In network
- A provider with a contract with the plan, who accepts the allowed amount as payment in full apart from cost-sharing.
- Limiting charge
- The most a non-participating Medicare provider may charge on unassigned claims: 115% of the non-participating fee schedule amount.
- Medical necessity
- The plan's determination that a service is appropriate and needed for the diagnosis under accepted standards.
- Medicare Advantage
- Private plans (Part C) that provide Medicare Part A and B benefits, usually through HMO or PPO networks.
- Medigap
- Standardized supplemental insurance that pays Original Medicare's cost-sharing.
- Modifier
- A two-character code added to a CPT/HCPCS code to show a circumstance changes it.
- NCCI
- National Correct Coding Initiative: Medicare's edits for code pairs that should not be billed together. Many commercial plans use them.
- No Surprises Act
- Federal law in effect since 2022 protecting patients from surprise out-of-network bills for emergency care, care at in-network facilities and air ambulance.
- Non-participating provider
- A provider without a contract with the plan (out of network). In Medicare, a provider who does not always accept assignment.
- NPI
- National Provider Identifier: Type 1 for individuals, Type 2 for organizations.
- Open enrollment
- The yearly window to sign up for or change a plan.
- Out of network
- A provider without a contract with the plan.
- Out-of-pocket maximum
- The yearly cap on a member's cost-sharing for covered in-network care.
- Payer of last resort
- A program that pays only after all other coverage, such as Medicaid and the Indian Health Service.
- PECOS
- Medicare's provider enrollment system.
- Place of service (POS) code
- Two-digit code on a professional claim telling where the service happened.
- POS plan
- Point of Service: HMO-like with some out-of-network coverage.
- PPO
- Preferred Provider Organization: in- and out-of-network coverage, no referrals.
- The regular payment for having coverage.
- Federal subsidy that lowers Marketplace premiums for eligible households.
- Primary payer
- The plan that pays first under coordination of benefits.
- Plan approval required before certain services. Also precertification or preauthorization.
- QPA
- Qualifying payment amount: generally the plan's median contracted rate, used to set cost-sharing under the No Surprises Act.
- RARC
- Remittance advice remark code: extra explanation attached to an adjustment.
- Recognized amount
- The amount No Surprises Act cost-sharing is based on: a state-law amount, an All-Payer Model amount, or the QPA.
- Reference-based pricing
- Paying claims as a multiple of a benchmark, usually Medicare, rather than through network contracts.
- Referral
- A primary care provider's approval to see a specialist, required by HMO and POS plans.
- Rejection
- A claim refused at the front end (clearinghouse or payer intake) before adjudication. Must be fixed and resubmitted.
- Secondary payer
- The plan that pays after the primary under coordination of benefits.
- Self-funded plan
- An employer plan that pays claims from the employer's own money, usually through a TPA, regulated by ERISA.
- Single case agreement
- A one-time contract between a plan and an out-of-network provider for one patient's care.
- Special enrollment period
- A window outside open enrollment triggered by a life event, such as marriage, birth or loss of coverage.
- Subscriber
- The person whose employment or enrollment the coverage is based on. Also policyholder or member.
- Summary of Benefits and Coverage (SBC)
- A standard short summary every plan must provide, with cost-sharing and coverage examples.
- Superbill
- An itemized receipt with codes that a patient can submit to their plan.
- Taxonomy code
- A code describing a provider's type and specialty, linked to the NPI.
- Timely filing
- The deadline for submitting a claim to a payer.
- TPA
- Third-party administrator: processes claims for a self-funded plan.
- UB-04
- The standard institutional claim form (CMS-1450); the electronic version is the 837I.
- UCR
- Usual, customary and reasonable: a plan's estimate of typical local charges, used to price out-of-network claims.
- Write-off
- An amount the provider removes from the balance and does not collect, such as the contractual adjustment.