Health Plan Field Guide
Reference

Glossary

Last reviewed · Educational use only

94 of 94 terms

Accumulator
The running total a plan keeps of a member's payments toward the deductible and out-of-pocket maximum.
Actuarial value
The average share of covered costs a plan pays for a standard population. The basis for Marketplace metal tiers.
Adjudication
The payer's process of deciding whether and how much to pay on a claim.
Advance Beneficiary Notice (ABN)
Medicare form CMS-R-131 given before a service Medicare may deny, making the patient liable if it does.
Aggregate deductible
A family deductible with no individual amount: the whole family amount must be met before coinsurance starts for anyone.
Allowed amount
The maximum a plan recognizes for a covered service; the basis for cost-sharing. Also negotiated rate or eligible expense.
Ancillary services
Under the No Surprises Act: anesthesia, pathology, radiology, labs, neonatology, assistant surgeons, hospitalists and intensivists, which cannot use notice and consent.
Appeal
A request for the plan to reconsider a denial. Internal first, then external review or the next level.
Assignment of benefits
The patient's authorization for the plan to pay the provider directly.
Balance billing
Billing a patient for the difference between the charge and the plan's allowed amount. Barred for in-network providers and in No Surprises Act situations.
Benefit period
For Medicare Part A, a stretch starting with an inpatient admission and ending after 60 days without inpatient or skilled nursing care. The Part A deductible applies per benefit period.
Billed charge
The provider's full price before any discount.
Birthday rule
Coordination rule: for dependent children, the plan of the parent with the earlier birthday in the calendar year is primary.
Bundling
Including payment for one service in another's allowance (see NCCI).
Capitation
A fixed payment per member per month to a provider, regardless of services used. Common for HMO primary care.
CAQH ProView
Online credentialing profile most commercial plans use to verify providers.
CARC
Claim adjustment reason code: the standard reason for each adjustment on a remittance.
Catastrophic plan
A Marketplace plan for people under 30 or with a hardship exemption, with a very high deductible.
Clean claim
A claim with no defects or missing information that can be processed without extra development. Prompt-pay laws use this term.
Clearinghouse
A company that checks and routes electronic claims and responses between providers and payers.
CMS-1500
The standard paper claim form for professional services; the electronic version is the 837P.
COBRA
Federal right to continue employer group coverage after losing eligibility, at up to 102% of the full premium.
Coinsurance
The member's percentage share of the allowed amount after the deductible.
Coordination of benefits (COB)
Rules for deciding which plan pays first when a person has more than one plan.
Copay
A fixed dollar amount for a service, such as $30 for an office visit.
Corrected claim
A replacement (frequency code 7) or void (8) of a previously processed claim.
Cost-sharing reductions (CSR)
Extra savings on Marketplace silver plans that lower deductibles and copays for eligible incomes.
CPT
Current Procedural Terminology: AMA codes for medical procedures and services (HCPCS Level I).
Credentialing
Verifying a clinician's qualifications before a plan contracts with them.
Deductible
The amount a member pays for covered services each plan year before coinsurance begins.
Dependent
A spouse or child covered under the subscriber's plan.
DME
Durable medical equipment: reusable equipment ordered for home use, such as CPAP machines or oral appliances for sleep apnea.
Embedded deductible
A family deductible with individual deductibles inside it, so each person's coinsurance can start before the family total is met.
EOB
Explanation of Benefits: the plan's statement to the member about a processed claim. Not a bill.
EPO
Exclusive Provider Organization: in-network only (except emergencies), usually no referrals.
ERA
Electronic remittance advice (X12 835): the provider's version of the EOB.
ERISA
Employee Retirement Income Security Act: federal law governing most employer health plans, especially self-funded ones.
Essential health benefits
Ten categories ACA individual and small-group plans must cover, including hospitalization, maternity and prescription drugs.
Exclusion
A service the plan does not cover at all.
External review
Review of a denial by an independent organization outside the plan, after internal appeals.
Fee schedule
A list of the amounts a payer pays for each code.
Formulary
The plan's list of covered drugs, usually by tier.
FSA
Flexible spending account: employer plan account for pre-tax medical expenses, mostly use-it-or-lose-it.
Gap exception
Approval to see an out-of-network provider at in-network cost-sharing because no adequate in-network provider is available. Also network adequacy exception.
Good Faith Estimate
A required estimate of expected charges for uninsured or self-pay patients before scheduled care.
Grandfathered plan
A plan in place since March 23, 2010 without major changes, exempt from some ACA rules.
HCPCS Level II
Codes for supplies, equipment, drugs and services not in CPT.
HDHP
High-deductible health plan; when it meets IRS limits, members can contribute to an HSA.
HMO
Health Maintenance Organization: in-network only, primary care provider and referrals required.
HRA
Health reimbursement arrangement: employer-funded account that reimburses medical costs.
HSA
Health savings account: member-owned, tax-advantaged account paired with an HSA-qualified plan.
ICD-10-CM
Diagnosis codes used on US claims.
IDR
Independent dispute resolution: federal arbitration between plans and out-of-network providers under the No Surprises Act.
In network
A provider with a contract with the plan, who accepts the allowed amount as payment in full apart from cost-sharing.
Limiting charge
The most a non-participating Medicare provider may charge on unassigned claims: 115% of the non-participating fee schedule amount.
Medical necessity
The plan's determination that a service is appropriate and needed for the diagnosis under accepted standards.
Medicare Advantage
Private plans (Part C) that provide Medicare Part A and B benefits, usually through HMO or PPO networks.
Medigap
Standardized supplemental insurance that pays Original Medicare's cost-sharing.
Modifier
A two-character code added to a CPT/HCPCS code to show a circumstance changes it.
NCCI
National Correct Coding Initiative: Medicare's edits for code pairs that should not be billed together. Many commercial plans use them.
No Surprises Act
Federal law in effect since 2022 protecting patients from surprise out-of-network bills for emergency care, care at in-network facilities and air ambulance.
Non-participating provider
A provider without a contract with the plan (out of network). In Medicare, a provider who does not always accept assignment.
NPI
National Provider Identifier: Type 1 for individuals, Type 2 for organizations.
Open enrollment
The yearly window to sign up for or change a plan.
Out of network
A provider without a contract with the plan.
Out-of-pocket maximum
The yearly cap on a member's cost-sharing for covered in-network care.
Payer of last resort
A program that pays only after all other coverage, such as Medicaid and the Indian Health Service.
PECOS
Medicare's provider enrollment system.
Place of service (POS) code
Two-digit code on a professional claim telling where the service happened.
POS plan
Point of Service: HMO-like with some out-of-network coverage.
PPO
Preferred Provider Organization: in- and out-of-network coverage, no referrals.
Premium
The regular payment for having coverage.
Premium tax credit
Federal subsidy that lowers Marketplace premiums for eligible households.
Primary payer
The plan that pays first under coordination of benefits.
Prior authorization
Plan approval required before certain services. Also precertification or preauthorization.
QPA
Qualifying payment amount: generally the plan's median contracted rate, used to set cost-sharing under the No Surprises Act.
RARC
Remittance advice remark code: extra explanation attached to an adjustment.
Recognized amount
The amount No Surprises Act cost-sharing is based on: a state-law amount, an All-Payer Model amount, or the QPA.
Reference-based pricing
Paying claims as a multiple of a benchmark, usually Medicare, rather than through network contracts.
Referral
A primary care provider's approval to see a specialist, required by HMO and POS plans.
Rejection
A claim refused at the front end (clearinghouse or payer intake) before adjudication. Must be fixed and resubmitted.
Secondary payer
The plan that pays after the primary under coordination of benefits.
Self-funded plan
An employer plan that pays claims from the employer's own money, usually through a TPA, regulated by ERISA.
Single case agreement
A one-time contract between a plan and an out-of-network provider for one patient's care.
Special enrollment period
A window outside open enrollment triggered by a life event, such as marriage, birth or loss of coverage.
Subscriber
The person whose employment or enrollment the coverage is based on. Also policyholder or member.
Summary of Benefits and Coverage (SBC)
A standard short summary every plan must provide, with cost-sharing and coverage examples.
Superbill
An itemized receipt with codes that a patient can submit to their plan.
Taxonomy code
A code describing a provider's type and specialty, linked to the NPI.
Timely filing
The deadline for submitting a claim to a payer.
TPA
Third-party administrator: processes claims for a self-funded plan.
UB-04
The standard institutional claim form (CMS-1450); the electronic version is the 837I.
UCR
Usual, customary and reasonable: a plan's estimate of typical local charges, used to price out-of-network claims.
Write-off
An amount the provider removes from the balance and does not collect, such as the contractual adjustment.